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Privacy Notice

Updated on 12 March 2025

This privacy notice for Pioneer Kapitium (we, us, or our) explains how we collect, use, store, and share information when you use our services (Services), including when you visit our website or contact us. Questions? Reach us at [email protected].

Overview

We handle personal data to run the Website, answer questions, link you to third-party platforms when you request it, meet legal obligations, protect our services, and enhance performance. You have privacy rights under the laws that apply to you. If you do not accept this notice, please do not use our Services.

Information we gather

We may collect technical data such as IP address, device and browser type, pages viewed, timestamps, and crash logs, plus information you submit, for example your name, email, and phone number when you ask to be connected to a third-party platform. Some technical data may not identify you.

You are not required to provide information, but without it we may be unable to deliver certain features. The Website is not intended for children under 18; if we learn that we have collected a child's information, we will delete it promptly where required.

Why we use it and our legal grounds

We use information to run the Website, reply to enquiries, connect you with third-party platforms at your request, meet legal requirements, protect our services, improve performance and analytics in line with our legitimate interests, and assert our legal rights. Depending on the activity, we may rely on your consent, legitimate interests, and/or a legal obligation where appropriate.

Common purpose Usual legal basis
1 Pass your details to a third-party platform you want us to reach out to Consent / pre-contract steps at your request
2 Customer support, security, fraud prevention, analytics, and business operations Legitimate interests and/or a legal requirement

Data sharing and cross-border transfers

We may share data with service providers under confidentiality obligations; with third-party platforms when you request an introduction; with professional advisers; with authorities if required by law; and with a successor in a merger or asset sale. Data may be processed outside your country; where required, we use appropriate safeguards such as standard contractual clauses or other mechanisms recognized by applicable law.

Cookie settings

We and our partners may use cookies and similar tools for essential operation, preferences, analytics, and marketing where permitted. You can control cookies in your browser settings; blocking some cookies may affect functionality. This service does not respond to Do-Not-Track signals.

Category Goal
Essential only Security, session handling, and key site functions.
Functional / analytics Store preferences and track aggregated usage to help improve the Website.

Data retention, security, and external websites

We keep information only as long as needed for the purposes above and to meet legal requirements, then delete or anonymize it where possible. We implement reasonable safeguards, but transmission over the internet is never completely risk-free. Third-party sites we link to have their own policies.

Your rights and changes

Depending on local law, you may ask to access, correct, erase, limit, port, or object to certain processing, and you may withdraw consent where processing is based on consent. We may revise this notice by publishing an updated version on the Website.

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